Terms of Service

By creating an account, using Kanvly, accepting an order form, or accessing a workspace, you agree to these Terms. If you use Kanvly for an organization, you represent that you have authority to bind that organization. If there is a signed order form, enterprise agreement, or data processing agreement, that document controls where it conflicts with these online Terms.

Kanvly may be used for business and personal productivity. You must be at least 16 years old and legally able to use the service. You may not use Kanvly if doing so would violate applicable law, export controls, sanctions, or these Terms.

You are responsible for account credentials, devices, workspace invitations, member roles, and activity under your account. Workspace owners and admins are responsible for access decisions, member permissions, billing choices, public sharing, intake forms, and the content users add to their workspace.

You retain ownership of the content you submit to Kanvly. You grant Kanvly a limited license to host, process, transmit, display, secure, back up, and otherwise use that content only as needed to provide, maintain, protect, and improve the service, comply with law, and follow your workspace configuration.

You represent that you have the rights needed to submit content to Kanvly and to invite others to access it. Public boards, pages, notes, and intake forms may be visible outside your workspace according to the settings selected by authorized users.

You may not misuse Kanvly, interfere with the service, access it without authorization, violate intellectual property rights, send spam, upload malware, process illegal content, harass others, or use Kanvly in a way that creates security, legal, or operational risk. The Acceptable Use Policy and Copyright Policy are incorporated into these Terms.

Kanvly offers a Free plan and paid plans. Paid plans may be purchased through Kanvly web billing or, where available, through Apple's App Store in the iOS app. Paid subscriptions renew on the selected monthly or annual cycle until cancelled. Trial availability, price, billing period, renewal timing, included seats, and cancellation controls are shown before purchase in the applicable checkout or App Store purchase sheet.

Kanvly may also offer a web-only Team lifetime deal as a one-time Stripe Checkout payment. A lifetime deal does not renew automatically and is not an App Store subscription. Plan limits, monthly AI usage resets, acceptable use rules, and account-level entitlement checks still apply.

Web subscriptions are processed by Stripe, which provides checkout, tax calculation where configured, invoices, and the customer billing portal. App Store subscriptions are processed by Apple and are managed through the Apple ID, App Store subscription settings, and Apple refund process. Unless required by law or stated in a separate contract, cancellation takes effect at the end of the paid billing period and access to paid features continues until then. Refund details are described in the Refund Policy.

When you access Kanvly through the iOS app, these Terms apply together with Apple's Standard End User License Agreement unless a valid custom EULA applies. If there is a conflict about App Store payment processing, cancellation, or refunds, Apple's App Store rules and the Apple ID subscription settings control the App Store transaction.

Kanvly AI may use prompts, chat history, and relevant workspace context to generate responses. Outputs may be incomplete, incorrect, or unsuitable for a particular purpose, so you are responsible for reviewing AI output before relying on it. Do not use Kanvly AI as a substitute for professional legal, medical, financial, security, or other regulated advice, and do not submit highly sensitive data unless your use is covered by appropriate agreements and safeguards. Third-party services such as Stripe, Apple, Google, GitHub, Amazon SES, OpenAI, and customer-configured OIDC providers are governed by their own terms and privacy practices.

Kanvly handles personal data as described in the Privacy Policy, Cookie Policy, Data Processing Addendum, and Subprocessors page. You are responsible for configuring workspace visibility and sharing settings appropriately for the data you add.

Kanvly, the website, product design, software, documentation, logos, and related materials are owned by Decods LLC or its licensors. These Terms do not transfer ownership of Kanvly intellectual property. Feedback may be used without restriction or obligation to you.

We may suspend or terminate access if required by law, if payment is overdue, if your use creates security or legal risk, if you materially breach these Terms, or if we need to protect Kanvly or other users. You may stop using Kanvly at any time and may request export or deletion through the product or by contacting support.

We work to keep Kanvly reliable, but we do not guarantee uninterrupted or error-free service for self-serve plans. Features, limits, integrations, and documentation may change over time. Any enterprise service level commitments apply only when stated in a signed agreement or order form.

Kanvly is provided on an "as is" and "as available" basis to the maximum extent allowed by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability. To the maximum extent allowed by law, Decods LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

To the maximum extent allowed by law, our total liability for claims relating to Kanvly is limited to the greater of 100 USD or the amounts paid by you to Kanvly for the service during the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain limits, so those limits apply only to the extent permitted.

You will defend, indemnify, and hold harmless Decods LLC from claims, damages, losses, and expenses arising from your content, your workspace configuration, your violation of law, or your breach of these Terms, except to the extent caused by unlawful conduct by Kanvly.

These Terms are governed by the laws of Wyoming, United States, without regard to conflict of law rules. Before filing a formal claim, each party will try to resolve the dispute informally by emailing the other party and allowing 30 days for resolution.

To the extent permitted by law, unresolved disputes will be resolved by individual binding arbitration, not a jury trial or class action. Either party may bring qualifying claims in small claims court or seek injunctive relief for misuse of intellectual property, security abuse, or unauthorized access. This arbitration and class waiver does not apply where prohibited by applicable law.

Legal, privacy, support, and billing questions may be sent to Kanvly support. Notices to Kanvly may also be addressed to Decods LLC, 1621 CENTRAL AVE #8709, CHEYENNE, WY 82001, United States.